Iwona Szmitkowska became president of Work Service in March 2019, taking charge of the company’s current aim of completing the restructuring of its business. She plans to focus on further business development within the Polish and German markets. Prior to her appointment as president, she was VP of the management board of Work Service. Her previous roles in Work Service include customer service department director, regional director, branch manager and branch director. Szmitkowska also worked as a journalist and editor-in-chief for Polish-based Radio Pomože. In 2017, she became president of the management board of the Employment Agencies Association, the largest Polish organization specializing in delivering HR services.