Tim Cook believes that if you put the customer first, all parties will win, and since joining London-based nGAGE Specialist Recruitment as group CEO in April 2013, he has led the board of each company within the group to drive customer-centric, sustainable client relationships that create real shareholder value. Cook has over 30 years of recruitment experience. Prior to nGAGE, he was global head of digital and business innovation at Hays, where he oversaw digital activities in 32 countries. Two nGAGE businesses were named in The Sunday Times Best Companies 2019 list.