Nicola McQueen has been CEO of NHS Professionals since 2019. With over 20 years’ experience in creating effective staffing strategies across both the private and public sectors, McQueen is passionate about championing workforce solutions and staff well-being. McQueen is spearheading a technology-led transformation programme to enhance the experience of all of NHS Professionals’ customers as well as leading service delivery into the recently formed Integrated Care Systems. She continues to grow key parts of the NHS, such as its international offering and non-nursing businesses.